When you've been hacked or scammed, the hardest part isn't just the account it's not knowing what to do first, or who to trust. Frank is the human who takes charge of the crisis with you.

We help you:

• understand what happened and how serious it is

• take the right emergency steps immediately : secure your passwords across every platform, not just the one that was hit

• protect what matters : making sure your content and data are backed up to the cloud, not trapped in a compromised app

• connect with the right specialists including trusted account-recovery services when technical retrieval is what you need

• navigate the official process : filing a report with the FBI's IC3 and the FTC, getting a police report, and handling any required data-breach notifications

Frank isn't a recovery bot or a faceless hotline. Frank is the person who makes sure you're never alone and always know your next step.